Travel n Tales

Welcome to Travel N Tales. Your privacy is of paramount importance to us, and we are committed to protecting it. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and payment systems. By using our services, you agree to the collection and use of your information in accordance with this policy.

Information We Collect

We collect and process the following types of personal data:

Personal Identification Information: Name, email address, phone number, and postal address.
Booking and Travel Details: Information related to your travel plans, including destination, dates, and preferences.
Payment Information: Credit/debit card details, UPI, bank account information, and any other information required for processing payments.
Usage Data: Information about how you use our website, including IP address, browser type, device information, and website activity.

How We Use Your Information

Your data is used for:

Service Provision: To process bookings, manage reservations, and provide travel-related services.
Payment Processing: To securely handle payment transactions via third party payment gateways in compliance with RBI and PCI-DSS standards.
Communication: To send updates, notifications, and promotional content related to our services (with your consent).
Legal and Security Purposes: To comply with legal obligations, prevent fraud, and protect against unauthorized access.

Payment Gateway and Security

We use trusted third-party payment gateways to process all transactions. These payment processors comply with industry standards like PCI-DSS (Payment Card Industry Data Security Standard), ensuring your payment data is secure. We do not store your credit card or bank details on our servers.

Data Sharing and Disclosure

We may share your personal data with:

Third-Party Service Providers: Including airlines, hotels, and other travel-related entities to facilitate your bookings.
Payment Processors: To handle and process payment transactions.
Legal Authorities: When required to do so by law or to protect the legal rights of Travel N Tales.
We do not sell or rent your personal information to any third parties for marketing purposes without your explicit consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and tailor promotional content. You can control or disable cookies through your browser settings.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy or as required by applicable law. Once your data is no longer needed, we will securely delete or anonymize it.

Your Rights

You have the right to:

Access the personal data we hold about you.
Request Correction of any inaccurate information.
Withdraw Consent for data processing or marketing communications at any time.
Request Deletion of your personal data, subject to legal obligations.
To exercise any of these rights, please contact us at info@travelntales.in

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and where appropriate, we will notify you by email.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.

This policy complies with Indian laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as global standards for payment gateway integration. Make sure to update the placeholders with your specific details.